Movigo Innovations Pvt. Ltd. (“Movigo”, “we”, “us”) is committed to protecting your personal data in compliance with the Digital Personal Data Protection Act, 2023. By accessing or using the platform, you agree to the collection, storage, processing, and usage of your information as described in this Privacy Policy.
Movigo operates as a technology-enabled intermediary platform facilitating logistics and delivery-related services between users and independent driver partners.
Location data may be collected in real-time during active bookings and may continue briefly after completion for safety, fraud prevention, and operational reliability.
By using Movigo, you provide free and informed consent to data collection and processing. You may withdraw consent anytime, though some services may become unavailable.
Movigo does not store card or sensitive payment information. Payments are securely processed via RBI-compliant third-party payment gateways.
Data is retained only as long as necessary for legal, operational, and fraud prevention purposes.
We implement encrypted systems, secure servers, OTP verification, and restricted access controls. However, no system is 100% secure.
Payment gateways, maps, analytics tools, hosting providers, and communication services may operate independently and have their own privacy policies.
Movigo services are not intended for individuals below 18 years of age.
Movigo may use AI systems, machine learning models, and automated operational tools for fraud detection, driver allocation, pricing logic, and service optimization.
Users consent to receiving OTPs, service notifications, operational calls, promotional messages, WhatsApp communications, emails, and push notifications.
Users are responsible for maintaining the confidentiality of their credentials, OTPs, and devices.
The platform is provided on an “as is” and “as available” basis without warranties of uninterrupted or error-free operation.
Movigo shall not be liable for indirect or consequential damages arising from cyberattacks, outages, unauthorized access, or third-party failures.
This Privacy Policy shall be governed by Indian laws, and courts located at Indore, Madhya Pradesh shall have jurisdiction.
Movigo Innovations Pvt. Ltd.
Indore, Madhya Pradesh, India
📧 privacy@movigo.in
📧 support@movigo.in
By continuing to use the platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy.